Our house flavors require no minimum order as they are available everyday, all other flavors require a minimum order of 24 minis or 12 regular per flavor, unless otherwise specified. Flavors involving champagne require a minimum order of 48 minis or 24 regular per flavor.
Mini’s – 24 Cupcakes per order, must be ordered in increments of 24
Regular – 12 Cupcakes per order, must be ordered in increments of 12
Jumbo – 8 Cupcakes per order, must be ordered in increments of 8
Do you offer delivery?
Please contact our store for delivery rates. We strongly recommend having your cake delivered to your event. After set-up at your event is complete, Sweetness will not be responsible for any mishandling of your cake or cupcakes, including but not limited to: temperature, bumping, scraping, touching, moving, etc. In the case of an unavoidable occurrence such as a car accident or poor road conditions during delivery, Sweetness cannot be held liable for more than the price of the item described in your order. If you must pick-up your order, Sweetness will have it placed in a box for transport. Once the product has left our premises, we are no longer responsible for any wrongdoing.
When is the latest I can cancel or make changes?
Cancellations are only accepted two (2) weeks prior to the date of your event. Sweetness will keep the initial deposit for having reserved the date of your event. All refunds can be picked up at Sweetness Bakeshop within two (2) weeks of cancellation. No monies will be refunded if your order is cancelled with less than two (2) weeks until your event. Changes to your cake order will be accepted two (2) weeks or more prior to your event date. After this date, no changes can be made to the items agreed upon. Any materials (photos, designs, ribbons, color schemes, etc.) must be received two (2) weeks or more prior to your event.
Can you use non-edible items?
Sweetness will not be responsible for any non-edible items (silk flowers, pearls, ribbons, etc.) placed on your cake. All non-edible items are to be provided by you; we will gladly decorate and place these items on your cake as you wish, however it is your responsibility to remove them before the cake is consumed.
What if I want a certain color used?
Colors cannot be guaranteed unless we are provided with a color swatch, we will make every effort to match swatches of material or other color examples you provide as closely as possible, however, some colors simply cannot be recreated in frosting & may not be a perfect match.